IDAX deposit is automatic arrival. BTC needs to be confirmed in 2 blocks. ETH and ERC20 tokens generally need to be confirmed in 12 blocks.Please refer to the Deposit page for the confirmation of other tokens. Please wait patiently for the block confirmation first.
If the block has been confirmed, but IDAX has not been credited, please provide the following information:
1. IDAX account name (Email) Email;
2. Deposit time;
3. Currency abbreviation and quantity;
4. TXID (Hash).
After verification, we will handle it for you as soon as possible.